Women's Crisis Services of Waterloo Region Job Board
Engaging Men Team Lead
Kitchener and Cambridge, ON, Canada .
full-time . October 19, 2026
Description
Job Posting
Position: Engaging Men Team Lead
Location: Anselma House in Kitchener, Haven House in Cambridge, and Community
Hours of Work: 36 hour work week – varied shifts
Start Date: To be determined
Status: Full time- Permanent
Annual Salary: $70, 410
Who We Are
Women’s Crisis Services of Waterloo Region (WCSWR) empowers and supports women* and children to move beyond violence by providing safe shelter, outreach services, prevention and education. We operate two shelters: Anselma House in Kitchener and Haven House in Cambridge. Our facilities operate on a 24/7 basis, and we pride ourselves in being more than shelter. We also offer a robust region-wide outreach support program which supports families who are experiencing or have experienced domestic violence. We believe that everyone deserves to live a life free from abuse.
We foster equity, diversity, inclusion and accessibility to attract, retain, invest, and sustain a psychological safe working environment for all WCSWR stakeholder, with a focus on wellbeing, where people can thrive.
*WCSWR supports women, transgender and gender-diverse individuals.
Position Overview
This position is responsible for assisting with the day-to-day operations of the Engaging Men Program, as well as Prevention programming. The role primarily provides support and guidance to a team of counsellors working with men who have caused harm. Responsibilities also include supporting intakes, screening, and referrals to the Engaging Men Program. The position will contribute to research and evaluation initiatives to support program development, identify emerging trends and best practices, and help measure program outcomes and impact. Additional duties may include managing volunteers, placement students, and grant- and contract-funded positions, as applicable, as well as community presentations.
The Engaging Men Team Lead will work closely with the Service Managers and Engaging Men team to provide support with managerial tasks, coaching, and consultation, with a focus on continuous improvement of the programs. The role will also support research and evaluation efforts to strengthen program delivery, explore emerging practices, and assess program outcomes and impact. We are looking for a trustworthy, competent, and professional individual who is self-directed, has the courage of their convictions, can consider an agency-wide perspective, and is focused on client service. The successful candidate will have a positive attitude toward the agency and our community partners. They will be eager to develop their leadership skills, contribute to program growth and development, and take on new challenges.
The position is to support the Engaging Men and prevention programs, predominantly community-facing, therefore may work within numerous community locations.
Requirements
- Continuous priority setting and flexibility is required due to the lack of control over crisis situations and in meeting the needs of multiple job expectations
- Ability to coach and mentor staff
- Perform administrative managerial duties
- Solid understanding of equity, diversity and inclusion
- The role will also support research and evaluation efforts to strengthen program delivery, explore emerging practices, and assess program outcomes and impact
- Demonstrated sound judgment and the ability to be decisive in crisis situations
- Strong organizational and time management skills
- Current knowledge of and skills in accessing and utilizing appropriate community resources
- Knowledge of conflict resolution practices and negotiation techniques, as well as the ability to facilitate meetings, direct situations and implement rules and guidelines
- Knowledge of group processes and dynamics
- Current knowledge of basic criminal and family law, the Child and Family Services Act and related legal issues and resources
- Highly developed interpersonal skills, and verbal and written communication skills.
- Valid driver’s license, valid and sufficient insurance coverage and access to a reliable vehicle
What makes WCSWR a great place to work?
• A full team of staff that are passionate about the cause and about helping others (strong values alignment)
• A culture of encouragement and celebration
• Leaders that are committed to continuous improvement and listen to and act on feedback
• A supportive working environment committed to continuous learning and growth
• Internal programs committed to staff wellness, engagement and development
Women’s Crisis Services of Waterloo Region is an Equal Opportunity Employer; we welcome and encourage applications from racialized persons/visible minorities, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, to Caitlin Ramcharitar, Human Resources Manager.