Position:                     Outreach Support Worker – Youth Education Program                                          

Location:                    Anselma House in Kitchener and Haven House in Cambridge

Hours of Work:        35 hours per week

Start Date:                 December 1, 2025

Pay Rate:                    $28.36 per hour

Status:                         Permanent Full-Time

 

Are you committed to fostering safer communities by engaging men and boys in ending sexual and gender-based violence? Do you believe in the power of education to promote consent, healthy relationships, and positive models of masculinity? We want you on our team!

Women’s Crisis Services of Waterloo Region (WCSWR*) provides emergency shelter to

women and children fleeing abusive relationships. We operate two shelters: Anselma House in Kitchener and Haven House in Cambridge. Our facilities operate on a 24/7 basis, and we pride ourselves in being more than shelter. We also offer a robust region-wide outreach support program which supports families who are experiencing or have experienced domestic violence. We believe that everyone deserves to live a life free from abuse.

*WCSWR supports women, transgender and gender-diverse individuals.

So, how do we define an Outreach Support Worker – Youth Education Program Assignment? The main buckets of work in this assignment will include;

·     Building partnerships with community agencies with the intent of providing preventative

     programming for youth

·     Developing, maintaining and facilitating groups in the community for youth ages 8 and up

·     Managing, maintaining and assessing youth referrals whether directly or through community

     partners

·     Working collaboratively with Family and Children’s Services workers, other community partners, and

     co-facilitators

 

Given this description we are anticipating the successful candidate would have the following skills and experience;

·     BSW and/or MSW from a University of recognized standing. Experience in a related field would

     be an asset, or related or relevant degree or diploma from a recognized university and/or college.

·     Experience working with youth and/or facilitating group programming for youth an asset

·     Skills in advocacy, crisis intervention, risk assessments, and ongoing assessments

·     Knowledge of the effects of all types of abuse

·     Have a feminist philosophy with an understanding of intersectionality

·     Understands equity and works from an anti-racist and anti-oppressive framework

·     Demonstrated sound judgment and the ability to be decisive in crisis situations

·     Current and informed knowledge of the needs of diverse groups of clients, such as but not

     limited to: disability, poverty, sexual orientation and gender identity, survivors of trauma, mental

     health, substance use

·     Strong organizational and time management skills along with the ability to multi-task

·     Working knowledge of current community resources

·     Knowledge of conflict resolution practices and negotiation techniques, as well as the ability

     to facilitate meetings, direct situations and implement rules and guidelines

·     Knowledge of group processes including the ability to design, plan, and research, facilitate,

     co- facilitate and implement groups for youth

·     Current knowledge of basic criminal and family law, the Child and Family Services Act and

     related legal issues and resources

·     Compassionate and self-directed

·     Strong administration, organizational skills and strong computer competency

·     Highly developed interpersonal skills, and verbal and written communication skills

·     The ability to travel and provide own transportation

 

This position is part of our Outreach Support Program and works closely with community and youth in our schools.

·      Identify as male and are passionate about engaging men work and providing prevention-based

     education to youth focused on topics such as empathy, healthy relationships, and self-esteem

·      Have strong communication and facilitation skills and is comfortable with public speaking

·      Are flexible, self-motivated, and able to work independently while also working collaboratively with

     other facilitators

·      Are passionate about building community relationships and partnerships to further enhance

     prevention work through youth education

We do also have some general employment eligibility requirements;

·     Vulnerable Sector Police Record Check

 

·     A full team of staff that are passionate about the cause and about helping others (strong

     values alignment)

·     A culture of encouragement and celebration

·     Leaders that are committed to continuous improvement and listen to and act on feedback

·     A supportive working environment committed to continuous learning and growth

·     Internal programs committed to staff wellness, engagement and development

·     Generous total rewards package (health benefits, RRSP, paid time off etc.)

 

 

Women’s Crisis Services of Waterloo Region is an Equal Opportunity Employer; we welcome and encourage applications from racialized persons/visible minorities, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, to Joyce Birnstihl, Human Resources Manager, Operations.